Uncheck the ‘Hide extensions for known file types’ Click ‘Tools’, ‘Folder options’, then ‘View’Ĭ. Type in the box: %USERPROFILE%\Local Settings\Application Data\Microsoft\MSNĪ. Open db40(msn11.00/ 11.50)folder then look for files that end as msn-com.sdf and msn-com_JMF.sdfĦ. If Its msn 11.00/11.50 db30 and db40 folders will appear inside the MSN folder.ĥ. Uncheck the ‘Hide extensions for known file types’ and ‘Hide protected operating system files options’ Put a dot on ‘Show hidden files and folders’Ĭ. Click ‘Organize’, ‘Folder and Search options’, then ‘View’ī. In the Search box, type the following: %USERPROFILE%\AppData\Local\Microsoft\MSNĪ. Note: Sign out from MSN then close the program before performing the steps below.Ģ. Windows Vista/Windows 7/Windows 8.1/Windows 10 To find the database folder location, please follow the instruction given below: In order to fix this you need to rename the SDF files which are in Database folder. If your MSN is corrupt it will fail to respond. If you have an Antivirus software, or a firewall which might be blocking the msn to send/receive emails. If your data base of your email is corrupt it will load slowly and sometime automatically MSN will shut down. Following are the reason why MSN is not allowing you to send and receive emails:
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